Reverse Logistics Forum (Shanghai)

22 Aug 2019
1:00pm - 5:30pm CST

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Event Details

The Event for Aftermarket, Service Parts & Reverse Logistics Professionals

The Aftermarket, Service Parts & Reverse Logistics Forum will bring together senior professionals from various industries (hitech, telco, automotive among others) with wide expertise in the service parts sales, customer service, inventory optimization, reverse logistics, warranty management, distribution & manufacturing.

With dozens of logistics, inventory, spare parts, after sales  experts congregating at one-place-one-time, this is a must attend event to meet key decision makers across the value chain.

Speakers and panelists include:

Jason Zheng
GM, East China Technical
Asset Management

More speakers will be confirmed soon... 

Why Attend this Event?

Successful logistics doesn't end with the handover of products to the customer but also provides support services during the product utilization phase. Growing service expectations on the one hand and the options for providers to set themselves apart from the competition on the other mean that spare parts logistics is a key logistical challenge in after sales.

The Reverse Logistics Forum is the must-attend forum for aftermarket service parts and logistics executives looking to refine their supply chain strategies. This collaborative environment brings together leading manufacturers across multiple verticals to share their first hand experiences and implement best practices.

High Value
Unlike other events out there covering all areas of logistics, the forum focuses exclusively on aftermarket, service parts and reverse logistics in China.

Built for e-commerce professionals by logistics experts
This is the reverse logistics program constructed by a top level steering group of leading supply chain and logistics professionals and extensively researched for 6 months.

Independent experiences & no sales pitches
Hours filled with unique content and no vendor sales pitches! End users and industry experts will share the latest initiatives in transforming their spare parts and reverse logistics operations in China and you’ll learn how to achieve the right balance between cost optimization and commercial objectives.

Unrivaled networking opportunities
Over five hours of networking breaks, interactive luncheon and a drinks reception where you can build valuable contacts, meet like-minded peers from all sectors and discuss how they are dealing with problems such as logistics, spare parts and reverse logistics.

To find out how you can solve these problems, register today!

Who Should Attend?

Whatever your industry, whether you're in high-tech, consumer electronics, telecom, automotive, consumer packaged goods, fashion and apparel, furniture or appliances, this event is for you.

– They are English-speaking executives with intra-China, Greater China or pan-Asia regional responsibilities
– A hybrid group of manufacturers, retailers, brand owners, consultants and logistics service providers.
– Their function profile is very diverse with VPs of Supply Chain, Logistics and Distribution, and VPs, Directors, and Managers of Reverse Logistics, Returns, and Loss Prevention.

In addition, this forum will deliver:
> Access to over 100 senior level executives from world-class organizations actively seeking relevant logistics, inventory, spare parts, after sales benchmarking opportunities
> The most current content, as shaped by year-round interactions with logistics professionals in China and Asia
> Interesting case studies that allow attendees valuable insight into how the latest spare parts and reverse logistics improvements were achieved.

Designed BY supply chain professionals FOR retailers, brand owners and manufacturers, the forum is a can’t-miss event in China.

Confirmed speaker and topic: 
- How MRO, spare parts solutions could reduce your TCO (Total Cost of Ownership), as well as improve your supply chain by Jason Zheng, GM, East China Technical, Asset Management, Aden
- more speakers and panelists to be confirmed shortly...

Other topics to be discussed during the even include:
- Value-oriented pricing as a key lever for enhancing revenue potential and improving profitability in service and parts business
- Managing market and parts complexity in automotive or high-tech aftermarket
- Building innovative online systems for spare parts sales
- Parts forecasting methods and IT-solutions for improved service parts planning
- Repowering your aftermarket strategy by maximizing the benefits of new technology
- Delving deep into service parts forecasting
- Developing flexible capacity in the supply chain to deal with variation and respond to external risk
- Risk mitigation and reverse logistics
- and many more...


Proposed Event Agenda

13:00 - Registrations

13:45  - Event starts, welcome by Max Henry


Panel Q&A discussion with the two previous speakers

15:00 - Coffee/Tea & Networking Break 

15:30 - Sessions continue


Panel Q&A discussion with the two previous speakers

17:00 - Closing remarks & End of the event


Share Your Experience & Insights - It's Easy!

If you wish to share your knowledge or experience on this topic, come forward to become a speaker or panelist at this event.

Again, you don't have to be an "expert" or a subject leader in the field to be considered as a speaker. We are looking for someone who is willing to share practical stories or the lessons your learned at your company that can ultimately stimulate a good discussion and debate.

Benefits of speaking include:
- Get a free pass and enjoy all the benefits of a paid attendee (a big $$ saving);
- Gain visibility, recognition and credibility for you & your company;
- Help foster the growth of supply chain, logistics or procurement in Asia;
- Instantly expand your professional network with peers;
- Receive immediate feedback from other professionals on your ideas, methods and plans, which can benefit you and your company!

> For more on the benefits of being a speaker, click here
> Read why the Council's events are also different here

Presentations are only 20 minutes long (10-15 slides, half of them can be your company overview) so preparation for this event will not take too much of your time. You can also sit at a panel discussion if you don't wish to present or simply don't have time to prepare anything.

If you are interested to speak,  email us at or contact us via the contact form

Frequently Asked Questions (FAQs)

How many attendees will be at the event?
This varies for each event, generally from 50 to 150 depending of the theme, time of the year and the city.

How do I find details on the topics and speakers?
You can always check out the most up-to-date version of the event page. Here you can see session descriptions as well as bios and photos for the confirmed speakers and panelists.

Are all the speakers confirmed for the event?
Circumstances beyond the control of the organizer may necessitate substitutions, alterations or cancellations of the speakers and/or topics. As such, we reserve the right to alter or modify the advertised speakers and/or topics if necessary. Any speaker of schedule substitutions or alterations will be updated on our event page as soon as possible.

I would like to meet some of the delegates during the event, can you arrange this?
Yes, using our site, you can connect and contact all the event attendees before and after the event. We don't arrange matchmaking meetings at our events on a systematic way, but please ask at our registration desk if you would like us to assist us.

How can I get to the venue? 
The venue details, including the full address, are listed on the event page, and you will also be notified by email about the venue when receiving your confirmation letter a few days before the event.

What should I wear during the event? 
In our efforts to make the forum more enjoyable, we invite you to dress “business casual” and tie is again not required. We hope that this casual dress code will allow participants to conduct discussions in a more comfortable environment.

Are the drinks and meal included? 
Yes, all refreshments, tea/coffee breaks are always included and depending of the format of the event, a lunch or breakfast might also be included. Check the agenda for timings and more details.

When should I pay for the event? 
Once you have completed your registration, we require full payment before the event. Payment can be done using credit cards, Stripe of Paypal. For larger groups, we provide the possibility for you to pay by bank TT transfer.

Can I substitute a delegate? 
Yes, you can substitute a delegate at no extra charge - please email us the new name, job title, email and mobile number of this new person at support{at}

Can I receive a copy of the presentations? 
As a general rule, we don't provide the presentations to any delegates and leave up to the speakers to decide if they wish to provide a copy of their presentation. Please meet them at the event and ask them directly.

What happens if the event get postponed? 
In the event that we postpone the event, you will be able to keep your registration for the next date. If you are unable to attend the rescheduled event, you are welcome to send a substitute delegate, free of charge.

For more information on the terms and conditions of attending our events, read here.

Ticket Name Membership Type Sale Ends Price Quantity
Individual Pass 22 Aug 2019 $150.00
Individual Pass Corporate Membership
22 Aug 2019
Members Only
Individual Pass Professional Membership
22 Aug 2019
Members Only
Team Combo Package 22 Aug 2019 $450.00
Team Combo Package Corporate Membership
22 Aug 2019
Members Only
Team Combo Package Professional Membership
22 Aug 2019
Members Only
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22 Aug 2019
1:00pm - 5:30pm CST

Google Calendar

  • Gemma, Donghu Road 20, near Middle Huaihai Road, Shanghai

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