Retail Fulfilment Forum (China)

06 Dec 2018
12:30pm - 5:30pm CST

Supported by Chain Media and SupplyChains Magazine. Interested to sponsor? Click here for more details

Event Details

If you need a fapiao, make sure to register on Yoopay at (Wechat, UnionPay or Alipay payment methods are accepted)

Consumers, economics, and technology are changing on a global scale, upsetting traditional business models and creating new opportunities for transformation.

To remain competitive in today’s environment – retailers and brand owners are seeking comprehensive strategies that set it apart and translates into real business value.

Bringing together China’s leading retail executives in an exclusive event that explores a vast range of leading fulfilment strategies across path to purchase, pick and pack operations and last mile delivery.

This forum will provide insights to shape the future of retail fulfilment, supply chain, customer experience and deliver powerful best practice and innovation benchmarking and networking opportunities.

Confirmed speakers and panelists include:

Claes Lindgren
Deputy Manager / 
Distribution Service Head / Customer 
Fulfilment APAC
IKEA Group

Teo Rojas
Associate Director
Jingtai Group

Long Wong

More speakers
to be confirmed soon

Why Attend this Event?

By exploring and sharing practical experiences, this forum will help you to acquire the latest knowledge and the most effective techniques to scale and optimize your retail fulfilment operations.

Inspirational speakers, practical cases studies, latest technology & innovation, unrivalled Networking are just some of the reasons you cannot miss being part of the Retail Fulfilment Forum. 

Benefits of Attending
- Learn the latest thinking on the economic and consumer landscape for retailers and brands in China
- Discover first hand experiences on new approaches, differentiators and concepts from industry leading retail businesses
- Adopt strategies to meet evolving customer expectations and compete with marketplace disrupters such as Taobao or JD
- Strategically re-model your fulfilment operations and deliver next level customer experience
- Enable scale and cost reduction by implementing innovative fulfilment technologies
- Network with a premium audience of retailers and brand owners in a five star environment.

Who Should Attend?

The Retail Fulfilment Forum will be made up of senior-level delegates responsible in optimizing and scaling their retail, distribution and fulfilment operations.

You will be able to meet with C-suite, VPs, Directors, Managers and Heads of:
- Supply Chain
- Logistics
- Retail/Distribution
- Fulfilment
- Inventory
- IT

Designed BY supply chain professionals FOR retail fulfilment professionals, the Retail Fulfilment Forum is a can’t-miss event.

Confirmed speakers and topics:
- Online to Offline : Users / Brands / Shopping Malls, Creating Engagement and Experience by Teo Rojas, Associate Director, Jingtai Group
- Inventory Management in Multi-Channel Environment by Long Wong, COO,
- IKEA's Journey to Become the World's Leading Multichannel Home Furnishings Retailer by Claes Lindgren, Deputy Manager/Head of Distribution Service/Customer Fulfilment, Asia Pacific IKEA Group
-  more speakers will be confirmed soon...

Topics to be discussed include among others:
- Retail Fulfilment 2030: the Current Progression of Fulfilment Models
- Developing 24/7 Agile Logistics in the On-demand Environment
- Transforming the Retail Supply Chain for Unified-Channel Success
- Aligning the Physical and Digital in Fulfilment for Future Growth
- Path to Purchase: Embedding a Customer Centric Path to Purchase
- Determining the Future of Pick and Pack Best-Practice
- Aligning Omnichannel Transformation with Customer Expectations
- Understanding Successful Fulfilment Models and the Implications
- Leveraging Pioneering Automation to Meet International Fulfilment Requirements
- Meeting the Cross Border Challenges to Seize Imminent Opportunity
- Balancing Cost and Efficiency in Last Mile Delivery
- Showcase of Innovative Fulfilment Initiatives in Warehousing, Automation and Delivery

Proposed Event Agenda

The final agenda will be published one week prior to the event date, so stay tuned!
12:30 - Registrations

13:45  - Event starts, welcome by Max Henry
> Session by speakers
> Session by speakers
> Session by speakers
> Panel Q&A with the previous speakers

15:00 - Coffee/Tea & Networking Break 

15:30 - Sessions continue
> Session by speakers
> Session by speakers
> Session by speakers
> Panel Q&A with the previous speakers

17:30 - Closing remarks & End of the event

Share Your Experience & Insights - It's Easy!

If you wish to share your knowledge or experience on this topic, come forward to become a speaker or panelist at this event.

Again, you don't have to be an "expert" or a subject leader in the field to be considered as a speaker. We are looking for someone who is willing to share practical stories or the lessons your learned at your company that can ultimately stimulate a good discussion and debate.

Benefits of speaking include:
- Get a free pass and enjoy all the benefits of a paid attendee (a big $$ saving);
- Gain visibility, recognition and credibility for you & your company;
- Help foster the growth of supply chain, logistics or procurement in Asia;
- Instantly expand your professional network with peers;
- Receive immediate feedback from other professionals on your ideas, methods and plans, which can benefit you and your company!

> For more on the benefits of being a speaker, click here
> Read why the Council's events are also different here

Presentations are only 20 minutes long (10-15 slides, half of them can be your company overview) so preparation for this event will not take too much of your time. You can also sit at a panel discussion if you don't wish to present or simply don't have time to prepare anything.

If you are interested to speak,  email us at or contact us via the contact form

Frequently Asked Questions (FAQs)

How many attendees will be at the event?
This varies for each event, generally from 50 to 150 depending of the theme, time of the year and the city.

How do I find details on the topics and speakers?
You can always check out the most up-to-date version of the event page. Here you can see session descriptions as well as bios and photos for the confirmed speakers and panelists.

Are all the speakers confirmed for the event?
Circumstances beyond the control of the organizer may necessitate substitutions, alterations or cancellations of the speakers and/or topics. As such, we reserve the right to alter or modify the advertised speakers and/or topics if necessary. Any speaker of schedule substitutions or alterations will be updated on our event page as soon as possible.

I would like to meet some of the delegates during the event, can you arrange this?
Yes, using our site, you can connect and contact all the event attendees before and after the event. We don't arrange matchmaking meetings at our events on a systematic way, but please ask at our registration desk if you would like us to assist us.

How can I get to the venue? 
The venue details, including the full address, are listed on the event page, and you will also be notified by email about the venue when receiving your confirmation letter a few days before the event.

What should I wear during the event? 
In our efforts to make the forum more enjoyable, we invite you to dress “business casual” and tie is again not required. We hope that this casual dress code will allow participants to conduct discussions in a more comfortable environment.

Are the drinks and meal included? 
Yes, all refreshments, tea/coffee breaks are always included and depending of the format of the event, a lunch or breakfast might also be included. Check the agenda for timings and more details.

When should I pay for the event? 
Once you have completed your registration, we require full payment before the event. Payment can be done using credit cards, Stripe of Paypal. For larger groups, we provide the possibility for you to pay by bank TT transfer.

Can I substitute a delegate? 
Yes, you can substitute a delegate at no extra charge - please email us the new name, job title, email and mobile number of this new person at support{at}

Can I receive a copy of the presentations? 
As a general rule, we don't provide the presentations to any delegates and leave up to the speakers to decide if they wish to provide a copy of their presentation. Please meet them at the event and ask them directly.

What happens if the event get postponed? 
In the event that we postpone the event, you will be able to keep your registration for the next date. If you are unable to attend the rescheduled event, you are welcome to send a substitute delegate, free of charge.

For more information on the terms and conditions of attending our events, read here.

Ticket Name Membership Type Sale Ends Price Quantity
Individual Pass US$ 06 Dec 2018 $120.00
Individual Pass US$ Corporate Membership
06 Dec 2018
Members Only
Individual Pass US$ Professional Membership
06 Dec 2018
Members Only
"Buy 3 Passes Get 1 Extra Free" Team Combo Package US$ 06 Dec 2018 $360.00
"Buy 3 Passes Get 1 Extra Free" Team Combo Package US$ Corporate Membership
06 Dec 2018
Members Only
"Buy 3 Passes Get 1 Extra Free" Team Combo Package US$ Professional Membership
06 Dec 2018
Members Only
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06 Dec 2018
12:30pm - 5:30pm CST

Google Calendar

  • Gemma, 2F, 20 Donghu Road, corner of Huaihai Middle Road, Shanghai

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